Fireside International uses a number of third party fulfillment warehouses to offer the widest range of delivery options for customers outside the United States. All orders placed through this site will be routed to the closest warehouse to the delivery address on the order details. These orders are then processed by its selected warehouse and shipped out via a parcel ground service. In general, customers can expect a 1 business day turn around for order processing and a 3-5 business day delivery timeframe for orders.

Australian Customers:

Inventory is available to ship from out Alexandria location. These orders will ship via Australian Post.

For expedited services or special shipping requests please reach out to use directly:

info@fireside-intl.com 

Your satisfaction is our highest priority. If you are not completely satisfied with the quality of performance of your Fireside products, you can return it for a full refund within 30 days of purchase. Refunds will only be returned to the original payment method. For products purchased from a 3rd party their return policy applies - Please reach out to them directly for more information.